RETAIL, MANUFACTURING AND PROPERTY

Background

As one of the earliest Chinese enterprises established and headquartered in Hong Kong, this state-owned client has a diverse range of businesses, primarily focusing on transportation and logistics, comprehensive finance, development of cities and parks, and innovation. With a bold vision for international expansion, the organization is setting new benchmarks for global engagement among Chinese enterprises.

Challenges

Facing increasingly fierce market competition and globalization trends, the client is committed to becoming an innovation-driven, international enterprise. To achieve this, they recognized the need to enhance core competencies, streamline operations and drive digital transformation. The client planned to conduct a comprehensive evaluation of their existing human resource (HR) management system to identify shortcomings, mitigate legal risks, and eliminate process bottlenecks. Their goal was clear: to establish a smarter, more agile HR system capable of supporting their ambitious growth. 


To that end, the client sought to leverage Lenovo Group's leading global operational experience and LPS' proven track record in HR management consulting for large state-owned and central enterprises to comprehensively review and optimize their human resource management system.

Solutions

To address these challenges, LPS has delivered a comprehensive consulting and evaluation plan tailored to the client’s human resource management system. By integrating advanced international HR management concepts and closely aligning with the enterprise's unique operational context, we crafted a scientific, scalable HR framework and evaluation methodology. After thoroughly reviewing over 50 key management aspects such as recruitment, training, performance, compensation, employee relations, and more, we conducted a multi-dimensional analysis that identified nearly 90 potential improvement points. Based on the evaluation results, LPS proposed an overall framework and implementation path for digital transformation, with key deliverables including: 


  • Technology Recommendations: Strategic guidance on selecting and implementing cutting-edge HR technologies. 

  • Process Optimization: Streamlined workflows to enhance agility and efficiency.

  • Data Governance: A unified approach to managing and utilizing HR data at scale. 

  • Practical Tools: Custom methodologies and evaluation tools to ensure seamless implementation and continuous improvement.

Value created

This digital transformation consulting and evaluation project for the HR management system established a unified framework and evaluation standard for the client's internal HR management system, providing clear guidance for subsequent system optimization and digital transformation. Through comprehensive review and optimization of key systems, the client's long-term development has been solidly supported. The optimized HR management system and digital transformation outcomes will make the enterprise more competitive, achieving sustainable and steady development. 


The successful implementation of the project not only enhanced the client's HR management level but also injected new momentum into their digital transformation journey. The professional capabilities and high-quality services of the LPS team have been highly recognized and praised by the client, laying a solid foundation for future in-depth cooperation between the two parties.

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