Striving for balance between the budget concerns of technical support and addressing the needs of internal stakeholders has been a tough task for IT departments. Enterprise software customers are now free to choose the support and maintenance provider that best fits their needs and budget.

With strong expertise in SAP Solutions implementation, upgrade and consulting for customers, Lenovo PCCW Solutions provides comprehensive and round-the-clock enterprise application managed services for SAP applications, through a team of dedicated and experienced SAP support consultants.

  • 24 x 7 system and applications support and consultancy services

  • Batch and background job management

  • User and authorisation management

  • Regular system health check

  • Change management

  • Provision of incident report and regular review meeting

  • Programming support

  • Helpdesk (Hotline, email and online portal)

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