Services

The cloud-based track-and-trace platform is specifically designed for manufacturers, supply chain operators and retailers, offering them real-time visibility and goods information all the way from production floor, warehouse to retail outlets. The platform improves supply chain collaboration and visibility by enabling users to track:


  • WHAT the item is


  • WHEN the item is at any location point


  • WHY it is there


  • WHERE it is going and where it has been


The track-and-trace platform meets today’s critical need for a highly-reliable and robust solution that can track and trace flow of goods and product information from point-of-manufacture to point-of-sale via a cloud-based platform.

  • Real-time information


Gather real-time product information using data-capturing devices such as RFID readers and barcode scanners

  • Scalability and flexibility


An EPCglobal standard-based network infrastructure solution is fully scalable and upgradeable to allow addition of services and technologies

  • Timeliness


Obtain critical business information round-the-clock to enable effective business status reporting

  • Interoperability


This independent software platform is fully interoperable with existing ERP and eLogistics Management System

  • Global visibility


Connect and work with any EPCglobal standard-based network infrastructure worldwide to provide global trading partners with supply chain visibility

  • High security throughout the supply chain


Ability to closely monitor the supply chain means products can be tracked from source-to-destination, helping to prevent counterfeiting activity

  • Lower total cost of ownership


A cloud-based platform requires no extra investment in IT infrastructure at any stage

  • Operational efficiency


Streamline the supply chain process to enhance operational efficiency and achieve greater profitability

  • Quality assurance


Establish a reliable global supply chain to ensure production and distribution of quality products and services

  • Availability of product information


Real-time product tracking satisfies an increasing demand from global customers to have critical product information at their fingertips

  • Delivery commitment guaranteed


Real-time tracking ensures product delivery commitments made by each link in the supply chain, thereby safeguarding client benefits

Package - Lenovo PCCW Solutions PaaS offerings

Standard service featuresRFID middleware for RFID adoption, track-and-trace and Walmart interface are standard service features
Client-side hardwareOptional with extra cost: RFID / barcode reader and printer
Storage capacity inclusive in standard package1GB / month initially
Charging schemeYearly subscription
Internet connectionOptional with extra cost: BB, 3G, LAN, VPN, Wi-Fi
Service support level7 x 24 hotline support
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