“Shrinkage” is the term used to describe the effect of shoplifting and other forms of store theft, which cost the global retail industry more than $128 billion in 2014, according to the Global Retail Theft Barometer.

Security experts say the most effective anti-shoplifting tool is the tag-and-alarm system, better known as Electronic Article Surveillance (EAS). This technology identifies articles as they pass through a gated area in a store, but it could be better.

Lenovo PCCW Solutions recognizes that use of barcode technology as the tagging element of an EAS system is simply not sufficient. Our approach is to integrate RFID and EAS into one tag to achieve merchandise visibility and loss prevention in a single solution. The result is a powerful synergy created by two technologies working in tandem – in a typical Internet of Things (IoT) scenario that does not require human-to-human or human-to-computer interaction.

Features and benefits

  • One tag performs multiple tasks, boosting efficiency at the point-of-sale and achieving cost effectiveness over term

  • Retailers have greater visibility of what is stolen, enabling them to replenish stock in an efficient manner

  • The solution has the intelligence to “ignore” tags from other retailers

  • Apparel retailers now have the intelligence to distinguish between casual shoplifters, thieves operating professionally or organized gangs, so they can respond accordingly

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