Services

20 Sep, 2017 - Hong Kong

The Digital Engagement Summit organized by PCCW Solutions on 20th September 2017 has showcased Smart Parking and Charging Solutions, Geomagnetic Location-based Solutions, Virtual Reality and other latest innovations revolutionizing customer engagement.

It was a very unique opportunity that we gathered experts from retail, manufacturing and property industries to share their insights during the keynote speeches and panel discussions on how technologies enable a new breed of digital-empowered organizations to improve customer engagement, build new partnerships and drive competitive advantages.

Our sincere appreciation to all our customers, sponsors, speakers and delegates for their support to make this event a huge success.

Mr. Sinko Choy, SVP and Head of Client and Market Development of PCCW Solutions delivered the welcome speech to kick off the event.

Mr. Raymond Chan, SVP and Head of Retail, Manufacturing and Logistics Industry for HK & PRC of PCCW Solutions shared insights of using customer journey mapping to spark innovation.

Mr. Harrison Lung, Associate Partner of McKinsey & Company brought us an inspirational speech of harnessing the rise of digital consumers to stay ahead.

Mr. Andrew Kernebone, SE Director, Asia Pacific of Extreme Networks provided insights of delivering better customer experience with seamless connection.

Panel Discussion - How can technology help transcend multiple channels, drive customer engagement and reignite    customer excitement?  
 Moderator:  
 (Left 1) Mr. Robert Stockdill, Director of Content, Inside Retail Asia  
 Panelist: (From left 2 to right)  
 Ms. Belle Morton, Director, Advisory, Management Consulting, KPMG Hong Kong  
 Ms. Cherry Chan, PIC - The Mills  
 Mr. Ravel Lai, Regional IT & Digital Director, Jardine Restaurant Group  
 Mr. Leo Ting, Associate Business Director, PCCW Solutions

Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.

Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.

Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.

Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.

Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.

Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.

Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.

Solutions showcase by PCCW Solutions, Extreme Networks, Honeywell, SecuRex Solution, Symphony GOLD and PCITC.

Markets are constantly and rapidly changing. Digitalization has become a key factor for corporations of all sizes to seize comparative advantages and deliver revolutionary customer experience. How to engage customers digitally and innovatively is the subject of the summit organized by PCCW Solutions. Experts from Hong Kong and around the region come together to discuss how technologies enable enterprises to improve customer engagement, build new partnerships and drive competitive advantages.

Digital Engagement Summit 2017 is a half day conference bringing together over 150 senior executives and managers from retail, manufacturing and property industries.

Sponsors

Platinum Sponsor
Gold Sponsors
Silver Sponsor
Supporting Organizations

Speaker

Raymond Chan

SVP and Head of Retail, Manufacturing and Logistics Industry for HK & PRC  
 PCCW Solutions Ltd.

Raymond Chan

SVP and Head of Retail, Manufacturing and Logistics Industry for HK & PRC, PCCW Solutions Ltd.

Cherry Chan is PIC of The Mills, a landmark revitalization project from Nan Fung Group scheduled for completion in 2018.

Previously, Cherry has 15 years of experience in the fashion industry, ranging from product development, manufacturing, supply chain management, to sales and marketing. In her previous role as CEO, she steered her company Milagros into becoming the go-to partner for emerging brands in need of technical and operational supply chain support. She was instrumental in the launch of various fashion and lifestyle brands, including setting up the first supply chain office for Tory Burch.

Harrison Lung

Associate Partner
McKinsey & Company

Harrison Lung

Associate Partner, McKinsey & Company

Cherry Chan is PIC of The Mills, a landmark revitalization project from Nan Fung Group scheduled for completion in 2018.

Previously, Cherry has 15 years of experience in the fashion industry, ranging from product development, manufacturing, supply chain management, to sales and marketing. In her previous role as CEO, she steered her company Milagros into becoming the go-to partner for emerging brands in need of technical and operational supply chain support. She was instrumental in the launch of various fashion and lifestyle brands, including setting up the first supply chain office for Tory Burch.

Andrew Kernebone

SE Director, Asia Pacific,
Extreme Networks

Andrew Kernebone

SE Director, Asia Pacific, Extreme Networks

Cherry Chan is PIC of The Mills, a landmark revitalization project from Nan Fung Group scheduled for completion in 2018.

Previously, Cherry has 15 years of experience in the fashion industry, ranging from product development, manufacturing, supply chain management, to sales and marketing. In her previous role as CEO, she steered her company Milagros into becoming the go-to partner for emerging brands in need of technical and operational supply chain support. She was instrumental in the launch of various fashion and lifestyle brands, including setting up the first supply chain office for Tory Burch.

Robert Stockdill

Director of Content
Inside Retail Asia

Robert Stockdill

Director of Content, Inside Retail Asia

Cherry Chan is PIC of The Mills, a landmark revitalization project from Nan Fung Group scheduled for completion in 2018.

Previously, Cherry has 15 years of experience in the fashion industry, ranging from product development, manufacturing, supply chain management, to sales and marketing. In her previous role as CEO, she steered her company Milagros into becoming the go-to partner for emerging brands in need of technical and operational supply chain support. She was instrumental in the launch of various fashion and lifestyle brands, including setting up the first supply chain office for Tory Burch.

Cherry Chan

PIC
The Mills

Cherry Chan

PIC, The Mills

Ms. Yoki has more than 20 years of experience in advising clients on how digital technologies can be leveraged to enable new offerings, business models and value-add opportunities. Prior to PCCW Solutions, she was a Global Client Advisor in Oracle Corporation, advising Fortune 500 enterprises through their digital transformation journey.

Ravel Lai

Regional IT & Digital Director
Jardine Restaurant Group

Ravel Lai

Regional IT & Digital Director, Jardine Restaurant Group

Cherry Chan is PIC of The Mills, a landmark revitalization project from Nan Fung Group scheduled for completion in 2018.

Previously, Cherry has 15 years of experience in the fashion industry, ranging from product development, manufacturing, supply chain management, to sales and marketing. In her previous role as CEO, she steered her company Milagros into becoming the go-to partner for emerging brands in need of technical and operational supply chain support. She was instrumental in the launch of various fashion and lifestyle brands, including setting up the first supply chain office for Tory Burch.

Belle Morton

Director, Advisory, Management Consulting
KPMG Hong Kong

Belle Morton

Director, Advisory, Management Consulting, KPMG Hong Kong

Cherry Chan is PIC of The Mills, a landmark revitalization project from Nan Fung Group scheduled for completion in 2018.

Previously, Cherry has 15 years of experience in the fashion industry, ranging from product development, manufacturing, supply chain management, to sales and marketing. In her previous role as CEO, she steered her company Milagros into becoming the go-to partner for emerging brands in need of technical and operational supply chain support. She was instrumental in the launch of various fashion and lifestyle brands, including setting up the first supply chain office for Tory Burch.

Leo Ting

Associate Business Director
PCCW Solutions Ltd.

Leo Ting

Associate Business Director, PCCW Solutions Ltd.

Cherry Chan is PIC of The Mills, a landmark revitalization project from Nan Fung Group scheduled for completion in 2018. 


Previously, Cherry has 15 years of experience in the fashion industry, ranging from product development, manufacturing, supply chain management, to sales and marketing. In her previous role as CEO, she steered her company Milagros into becoming the go-to partner for emerging brands in need of technical and operational supply chain support. She was instrumental in the launch of various fashion and lifestyle brands, including setting up the first supply chain office for Tory Burch.

Stay connected with Lenovo PCCW Solutions community