Mr. Clarence Chung, Vice President of PCCW Solutions delivered the welcome speech.
PCCW Solutions and SAS co-organized the Marketing Insights Workshop with the topic of ‘Making real-time customer experience into a reality through AI and analytics’ tailoring for the marketing professionals and senior executives.
In the workshop, experts from PCCW Solutions and SAS delivered a highly digestible overview on the application of AI & Big Data Analytics technologies, as well as insights on how leading retailers capitalize the data to generate significant competitive edge in today’s digital age.
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Agenda
2:15PM - 2:30PM
Registration
2:30PM - 2:35PM
Welcome
2:35PM – 3:10PM
The application of Machine Learning/AI in Retail Industry: Better Customer Experience with Real-Time Analytics
Jason Tang, Principal, Business Development, Presales, SAS Institute Ltd
3:10PM – 3:30PM
Coffee Break
3:30PM - 4:10PM
How next-gen digital and analytics solutions drive omni channel retail transformation
Leo Ting, Associate Business Director, PCCW Solutions
4:10PM - 4:15PM
Networking