Services

31 May, 2018 - Hong Kong

Digital Transformation Forum 2018, organized by PCCW Solutions on May 31, gathered more than 150 IT professionals and senior executives from a wide range of industries to discuss how to gain competitive advantages in the new digital era by leveraging the latest technologies and innovations.

PCCW Solutions’ full suite of Infinitum solutions – IoT, Advanced Analytics, Digital, AI and Cloud – were on showcase. The interactive demonstrations featured a variety of business applications to transform enterprises digitally.

The keynote speeches and panel discussions addressed how enterprises deliver value to customers and achieve operational excellence by adopting innovative technologies and resulted in encouraging feedback from the audience.

We express our sincere appreciation to all our customers, sponsors, speakers and delegates, for their support in making this event a great success.

Mr. Sinko Choy, SVP and Head of Client and Market DeveloPMent of PCCW Solutions, delivered the welcome speech to kick-off the event.

Mr. Brian Groen, Senior Vice President, Data Center, Infinitum Digital and Cloud Solutions of PCCW Solutions, shared insight on making extraordinary customer connections with digital capabilities.

Mr. Frederic Giron, VP, Research Director of Forrester, gave an inspirational speech on the topic of ‘Digital Transformation Requires Customer Obsession’.

Mr. Ken Chung, Principal Consultant (HK & Macau) of Extreme Networks, shared his experience on how enterprises can get their network ready to embark on their digital transformation journey.

Mr. Raymond Xiao, Lead Solutions Architect of Alibaba Cloud HK, Macau & Taiwan, gave his views on using AI and big data to drive innovations in digital economy .

Mr. Ronald Raffensperger, CTO, Enterprise Data Center Solutions of Huawei International Co. Limited, shared insights on maximixing business flexibility with hybrid cloud.

Panel Discussion - How to elevate customer experience in the digital world  
 Moderator:  
 (Left 1) Mr. Frederic Giron, VP, Research Director, Forrester  
 Panelist: (From left to right)  
 Mr. Stephen Wong, Chief Executive Officer, Asia Miles Limited  
 Ms. Yoki Lee, Head of Infinitum (Digital, IoT, Advanced Analytics, AI & Cloud), PCCW Solutions  
 Mr. Ivan Woo, Chief Information Officer, QNET Limited  
 Mr. Spencer Lam, Chief Information Officer, Vanke Property

Solutions showcase from PCCW Solutions, Extreme Networks, Alibaba, SecuRex Solution and Huawei.

Solutions showcase from PCCW Solutions, Extreme Networks, Alibaba, SecuRex Solution and Huawei.

Solutions showcase from PCCW Solutions, Extreme Networks, Alibaba, SecuRex Solution and Huawei.

Solutions showcase from PCCW Solutions, Extreme Networks, Alibaba, SecuRex Solution and Huawei.

Solutions showcase from PCCW Solutions, Extreme Networks, Alibaba, SecuRex Solution and Huawei.

Solutions showcase from PCCW Solutions, Extreme Networks, Alibaba, SecuRex Solution and Huawei.

Solutions showcase from PCCW Solutions, Extreme Networks, Alibaba, SecuRex Solution and Huawei.

Solutions showcase from PCCW Solutions, Extreme Networks, Alibaba, SecuRex Solution and Huawei.

Solutions showcase from PCCW Solutions, Extreme Networks, Alibaba, SecuRex Solution and Huawei.

Agenda

12:30PM - 2:00PM

Registration and Showcase Demo


2:00PM - 2:10PM

Welcome Address

Mr. Sinko Choy
Senior Vice President and Head of Client and Market Development, PCCW Solutions


2:10PM - 2:35PM

Keynote speech - Making extraordinary customer connections with digital capabilities

Mr. Brian Groen
SVP, Data Center, Infinitum Digital and Cloud Solutions, PCCW Solutions


2:35PM – 3:00PM

Digital transformation requires customer obsession

Mr. Frederic Giron
VP, Research Director, Forrester


3:00PM - 3:25PM

Is your network ready for digital transformation?

Mr. Ken Chung
Principal Consultant (HK & Macau), Extreme Networks


3:25PM - 3:45PM

Coffee Break and Showcase Exhibition


3:45PM - 4:10PM

Leading innovation in digital economy using AI & big data

Mr. Raymond Xiao
Lead Solutions Architect, Alibaba Cloud HK, Macau & Taiwan


4:10PM - 4:30PM

Cloud transformation

Mr. Ronald Raffensperger
CTO, Enterprise Data Center Solutions, Huawei International Co. Limited


4:30PM – 5:10PM

Panel Discussion - How to elevate customer experience in the digital world

Moderator: Mr. Frederic Giron, VP, Research Director, Forrester


Panelists:

Ms. Yoki Lee, Head of Infinitum (Digital, IoT, Analytics, AI & Cloud), PCCW Solutions

Mr. Stephen Wong, Chief Executive Officer, Asia Miles Limited

Mr. Ivan Woo, Chief Information Officer, QNET Limited

Mr. Spencer Lam, Chief Information Officer, Vanke Property


5:10PM - 5:30PM

Showcase Exhibition


Speaker

Frederic Giron

Vice President and Research Director
Forrester

Frederic Giron

Vice President and Research Director, Forrester

Mr. Fred Giron leads Forrester's China and Southeast Asia research teams. His research team advises CMOs, heads of digital, and CIOs and their teams on best practices for digital transformation, customer experience, and business innovation. Fred is also a domain expert in tech services and outsourcing trends as well as the underlying market dynamics.

Brian Groen

Senior Vice President, Data Center, Infinitum Digital and Cloud Solutions
PCCW Solutions

Brian Groen

Senior Vice President, Data Center, Infinitum Digital and Cloud Solutions, PCCW Solutions

Mr. Brian Groen, Senior Vice President of PCCW Solutions, is responsible for developing business strategies, roadmap of digital, cloud, analytics, IoT solutions, as well as data center services.Prior to PCCW Solutions, Mr. Groen worked at IBM for more than 20 years, where he held several senior positions in New Zealand, Australia, Greater China and Hong Kong.

Ken Chung

Principal Consultant (HK & Macau)
Extreme Networks

Ken Chung

Principal Consultant (HK & Macau), Extreme Networks

Mr. Ken Chung leads the Systems Engineering team for Extreme Networks in Hong Kong and Macau. He has more than 13 years experience of network engineering in telecommunication and focuses on routing and switching, wifi, firewall, network access control, application analyzer and network management systems. Prior to Extreme Networks, Mr. Chung worked at H3C, Ericsson, PCCW and Hutchison.

Raymond Xiao

Lead Solutions Architect
Alibaba Cloud HK, Macau & Taiwan

Raymond Xiao

Lead Solutions Architect, Alibaba Cloud HK, Macau & Taiwan

Mr. Raymond Xiao is the Lead Solutions Architect of Alibaba Cloud Hong Kong, Macau & Taiwan. He focuses on driving cloud computing, smart city, big data, network, and security solutions in several industries, and leading the technical enablement of regional ecosystem. Raymond has over 10 years of experience in the technology field, specialized in cloud computing, big data, digital marketing, and information management solutions.

Yoki Lee

Head of Infinitum (Digital, IoT, Analytics, AI & Cloud)
PCCW SOlutions

Yoki Lee

Head of Infinitum (Digital, IoT, Analytics, AI & Cloud), PCCW Solutions

Ms. Yoki has more than 20 years of experience in advising clients on how digital technologies can be leveraged to enable new offerings, business models and value-add opportunities. Prior to PCCW Solutions, she was a Global Client Advisor in Oracle Corporation, advising Fortune 500 enterprises through their digital transformation journey.

Stephen S. Y. Wong

Chief Executive Officer
Asia Miles Limited

Stephen S.Y. Wong

Asia Miles Limited , PCCW Solutions

Mr. Stephen S.Y. Wong, Chief Executive Officer of Asia Miles Limited, is responsible for managing Asia’s leading travel and lifestyle rewards program which has a portfolio of more than 10 million members and more than 700 business partners worldwide. Stephen is responsible for driving loyalty marketing strategy, charting eCommerce and digital technology develoPMent, and formulating partnership and database marketing strategies to enhance membership and revenue develoPMent.

Ivan Woo

Chief Information Officer
QNET Ltd

Ivan Woo

Chief Information Officer, QNET Ltd

Mr. Ivan Woo, Chief Information Officer of QNET, is responsible for running global ecommerce platforms, from payment gateways to mobile apps, developing business strategies and managing projects. He has more than 15 years of experience in direct selling and e-commerce infrastructure and emerging technologies.

Spencer Lam

Chief Information Officer
Vanke Property

Spencer Lam

Chief Information Officer, Vanke Property

Mr. Spencer Lam, Chief Information Officer of Vanke Property, is responsible for managing enterprise-wide digital transformation and end-to-end solutions for customers. Mr. Lam has more than 20 years of experience working in the IT industry. Prior to joining Vanke Property, Mr. Lam worked at Oracle US as a BI Consultant and then as a Consulting Senior Director at Oracle China.

Ronald Raffensperger

CTO, Enterprise Data Center Solutions
Huawei International Co. Limited

Ronald Raffensperger

CTO, Enterprise Data Center Solutions, Huawei International Co. Limited

Mr. Ronald Raffensperger brings over 30 years of experience in the IT, software and telecom industries to his role providing technical leadership for Huawei’s Enterprise Data Center organization. He has a broad background in high-performance computing, databases, cloud computing and big data.

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